Why do I need an IT Department?
Large corporations spend millions of dollars a year maintaining their IT systems. They hire a staff of qualified personnel to monitor the systems, and address issues when they arise. They staff executive- and director-level IT positions to ensure that the proper strategic decisions are made. The small/medium sized business usually can't justify the cost of a full time IT department. However, we feel that your business still deserves to enjoy the same proactive approach to IT management as large corporations have, with a cost that is easily manageable.

What makes NetWatch different?
As a small, family-owned company, we are focused on keeping our overhead costs down, and developing long-term relationships with our clients, while other IT firms focus on aggressive client acquisition, shareholders and investors, and a large in-house infrastructure. NetWatch has taken a more sensible and cost-effective approach to providing our clients with cloud-based computing services. Rather than a completely in-house approach, we have worked on developing trusted relationships with established providers of these services. In doing so, we are able to provide secure and reliable cloud computing services and other cloud-based services at a much lower cost than other MSP’s in our sphere. Our partners focus purely on data center maintenance, so that we can focus exclusively on you, the client, and understanding your unique business needs.


What can NetWatch do for me?
Simply put, we're your IT department. That means that whenever you have a problem, a concern, an idea, or just a general IT question, you can call us regardless of time of day. We're monitoring your systems 24/7 so we can respond to any outages. We're on call, all the time. We're sticking to the maintenance schedule: Daily, we're busy with things like responding to your employees' questions and help requests, checking the event logs for problems, checking the backups, and making sure the antivirus definitions are updated. Weekly, we're scanning for viruses and applying operating system updates and patches. Monthly, we're performing tasks such as defragmenting the hard drives on your servers and performing security audits. Quarterly, we're reviewing your licensing and evaluating your hardware and software to see where it is in its life cycle. Annually, we're providing you with a complete MIS report outlining performance, outstanding issues, technical expenditures, a proposed IT budget, and recommendations for upgrades.


And all year round, we're spending our time with you and your employees, getting to know your business and your unique needs. You’re informed and knowledgeable, never in the dark. You’re not tied down. You’re doing your business, we’re doing ours. We’re the corporate IT solution for the small business. It’s that simple.